Terms
1. Scope
These General Terms and Conditions (GTC) apply to all orders placed by consumers and entrepreneurs via the online shop www.crca.de/bookshop. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB). An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their commercial or independent professional activity (§ 14 BGB).
2. Contractual partner, conclusion of contract
The purchase contract is concluded with: See imprint
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. The contract is concluded when the customer accepts the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after submitting the order, the customer will receive a confirmation by email.
3. Prices and shipping costs
All prices quoted are final prices plus shipping costs. The shipping costs are shown separately during the ordering process.
4. Delivery
Delivery will be made to the delivery address specified by the customer. Delivery times are specified during the ordering process.
5.
The following payment methods are available: PayPal
Payment is due immediately, unless otherwise agreed during the ordering process.
6. Retention of title
The goods remain our property until full payment has been received.
7. Right of withdrawal for consumers
Consumers have a statutory right of withdrawal. Further information can be found in the withdrawal policy in the shop.
8. Warranty and liability
The statutory warranty rights apply. Our liability for damages is limited to intent and gross negligence, except in cases of injury to life, limb, or health.
9. Dispute resolution
The EU Commission provides a platform for out-of-court online dispute resolution (ODR platform): https://ec.europa.eu/consumers/odr/. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.
10. Severability
Should individual provisions of this contract, including these General Terms and Conditions, be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by the statutory provisions.
11. Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of revocation, you must inform us
Wing Chun Book Shop
Operator: [enter name/company]
Address: [enter address]
Email: [enter email]
by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.
________________________________________
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract.
We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.
We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You shall bear the direct costs of returning the goods.
You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties, and functionality.
These General Terms and Conditions (GTC) apply to all orders placed by consumers and entrepreneurs via the online shop www.crca.de/bookshop. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB). An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their commercial or independent professional activity (§ 14 BGB).
2. Contractual partner, conclusion of contract
The purchase contract is concluded with: See imprint
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. The contract is concluded when the customer accepts the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after submitting the order, the customer will receive a confirmation by email.
3. Prices and shipping costs
All prices quoted are final prices plus shipping costs. The shipping costs are shown separately during the ordering process.
4. Delivery
Delivery will be made to the delivery address specified by the customer. Delivery times are specified during the ordering process.
5.
The following payment methods are available: PayPal
Payment is due immediately, unless otherwise agreed during the ordering process.
6. Retention of title
The goods remain our property until full payment has been received.
7. Right of withdrawal for consumers
Consumers have a statutory right of withdrawal. Further information can be found in the withdrawal policy in the shop.
8. Warranty and liability
The statutory warranty rights apply. Our liability for damages is limited to intent and gross negligence, except in cases of injury to life, limb, or health.
9. Dispute resolution
The EU Commission provides a platform for out-of-court online dispute resolution (ODR platform): https://ec.europa.eu/consumers/odr/. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.
10. Severability
Should individual provisions of this contract, including these General Terms and Conditions, be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by the statutory provisions.
11. Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of revocation, you must inform us
Wing Chun Book Shop
Operator: [enter name/company]
Address: [enter address]
Email: [enter email]
by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.
________________________________________
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract.
We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.
We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You shall bear the direct costs of returning the goods.
You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties, and functionality.